Please complete all pages of this application form, sign and return to EasyComs office. For convenience, applications can be emailed (scan a signed copy). We first establish that service is available at your location. If you are out of town, we may need a Google Earth place-mark of the precise location to run a Geomatics survey. Once we have your application, we will be in close contact until service has been activated.
You will be sent a detailed quotation for approval and payment of equipment to be installed plus your first month’s fees. On payment this quote is converted into a VAT invoice. We then place the order for your equipment as selected. We are usually able to schedule an installation within three business days – at a time & date convenient to you. Our office staff will be in full support during this time. Once your service is activated, we will keep in touch to ensure that you enjoy a trouble-free service. Any small issues are usually resolved in the first few days. Our support team is always available, and can offer telephonic/remote support in office hours free of charge.
Client equipment for connecting to towers comes in three power variations, depending on the distance from your location to our towers. Up to 12k R1295, to 20km R1595, to 40km R1995 and the Wi-Fi router R600 All equipment and fees are payable in advance, as our services are pre-paid to avoid unnecessary admin.
Please be present during the installation with the devices you will connect with, so that our technician can show you how to connect) Once activated and connected, you will be asked to check that everything is working – and to sign off your satisfaction of the installation.
PLEASE NOTE: We avoid the cost of chasing debtors, so if an account falls into arrears it is automatically disconnected. To reconnect a fee of R150.00 plus your outstanding fee, will be charged before re-connection.
Monthly fees are billed on the 19th of each month by email and must be paid by no later than the 1st of each and every month. You can pay by EFT two days before the 1st, as the payment must show in our account on or before the 1st of every month.
To apply for our services, please download the PDF Application Form, print, complete, scan and e-mail it OR complete the Online Form.
Applications and POP can be emailed to firstname.lastname@example.org.